Support

We're here to help you make the most out of our app and ensure you have a smooth and enjoyable experience. If you have any questions, issues, or feedback, you've come to the right place.

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Frequently Asked Questions (FAQ)

 

How do I import media files into VolumeBooster?

To import media files, follow these steps:

1. Open the app and tap the "+" button on the bottom right.

2. Choose your media source: Photos or Files.

3. Select the media file you wish to import.

The file will be added to your library for playback and volume boosting.

How can I adjust the volume of my media files?

Once you've imported a media file, open it from your library. Use the volume slider or the rotary knob to adjust the volume to your desired level. The changes will be applied in real-time.

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How do I delete a media file from my library?

To delete a media file:

1. Go to your library.

2. Swipe left on the media file you wish to delete.

3. Tap the delete button to remove the file from your library.

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What should I do if the app crashes or behaves unexpectedly?

If the app crashes or behaves unexpectedly, try the following steps:

1. Close the app and reopen it.

2. Restart your device.

3. Ensure you have the latest version of the app installed.

If the problem persists, please contact our support team with details about the issue.

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Common Issues and Troubleshooting

The app is not importing my media files.

• Ensure you have granted the app permission to access your photos and files.

• Make sure the media file format is supported (.mp3, .mpeg4Audio).

• Check if the file is corrupted or too large.

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I can't find my imported media files.

• Verify that the import process completed successfully.

• Ensure the media file was added to the correct library.

 

The volume adjustments are not working.

• Make sure the media file is playing while you adjust the volume.

• Ensure your device volume is turned up.

• Restart the app and try again.

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Contact Us

If you can't find the answer to your question or need further assistance, our support team is here to help. You can reach us through the following methods:

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In-App Support

• Open the VolumeBooster app.

• Go to Settings > Support.Go

• Describe your issue and submit a support request.

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Email Support
You can also contact us via email at:

• dontthinkdo.app@gmail.com

 

Please include the following details in your email:

• Your device model and operating system version.

• A detailed description of the issue.

• Any error messages or screenshots, if applicable.